Shipping & Return Policy

Thank you for shopping at Motogear Performance. This Shipping and Return Policy outlines our procedures regarding shipping, delivery, and returns. By placing an order with us, you agree to the following terms and conditions:

  1. Shipping:

    1. Order Processing: We strive to process and ship orders as quickly as possible. Orders are typically processed within 1-2 business days upon receipt of payment.

    2. Shipping Methods: We offer various shipping methods, including standard shipping, express shipping, and any other available options. The available shipping methods and associated costs will be displayed during the checkout process.

    3. Shipping Destinations: We currently ship to addresses within States India but not to any union territories. Please ensure that your shipping address is accurate and complete. We are not responsible for delays or undelivered shipments due to incorrect or incomplete address information provided by the customer.

  2. Delivery:

    1. Delivery Time-frame: The estimated delivery time depends on the shipping method chosen and the destination. While we make every effort to ensure timely delivery, please note that delivery times may vary due to external factors beyond our control, such as customs procedures, holidays, or unforeseen circumstances.

    2. Tracking: Once your order is shipped, we will provide you with a tracking number, if applicable, to track the status of your shipment. You can use this information to monitor the progress of your delivery.

  3. Returns and Exchanges:

    1. Return Eligibility: We accept returns and exchanges for eligible products within 3 days from the date of delivery. To be eligible for a return or exchange, the product must be unused, in its original condition, and in the original packaging, with all tags and labels intact.

    2. Return Process: To initiate a return or exchange, please contact our customer service team or follow the instructions provided on our website. You may be required to provide proof of purchase.

    3. Return Shipping: The customer is responsible for the return shipping costs, unless the return is due to an error on our part or a defective product. We recommend using a trackable shipping method and obtaining a shipping receipt as proof of return.

  4. Damaged or Defective Products: 

    1. If you receive a damaged or defective product, please contact our customer service team within 3 days of delivery. We may request additional information or evidence, such as photographs, to assess the damage or defect.

    2. Depending on the circumstances, we will provide a replacement, exchange, or issue a refund for the damaged or defective product. Our decision will be made on a case-by-case basis.

  5. Customer Support: If you have any questions, concerns, or need assistance with shipping, delivery, or returns, please contact our customer service team at

Please note that this Shipping and Return Policy is subject to change without prior notice. We encourage you to review this policy periodically for any updates.

By placing an order with us, you acknowledge that you have read, understood, and agree to abide by this Shipping and Return Policy.