Payment Policy

At  Motogear Performance, we strive to provide a seamless and secure online shopping experience. This includes ensuring that our customers have a clear understanding of our online payment policy and the process we follow for online transactions. Please read the following information to familiarize yourself with our policies and procedures:

1. Accepted Payment Methods:

   • We accept a variety of payment methods to accommodate our customers' preferences, including wallets, UPI, EMI, credit/debit cards and other payment options facilitated by CCAvenue. The specific payment methods available will be clearly displayed during the checkout process on our website.

2. Secure Payment Processing:

   • We prioritize the security of our customers' payment information. Our online store employs industry-standard encryption technologies and secure protocols to protect your data during the payment process. Paytm Business, our trusted payment gateway provider, ensures that your payment information is encrypted and transmitted securely between your device and our servers.

3. Currency and Pricing:

   • All prices on our website are displayed in the currency specified on the product page or during the checkout process. If you are purchasing from a different country, please note that your bank or credit card provider may apply exchange rates or fees, which are beyond our control.

4. Order Confirmation and Authorization:

   • Once you place an order on our website and complete the payment process, you will receive an order confirmation via email. This confirmation serves as acknowledgment that we have received your order.

   • In some cases, additional verification may be required to authorize the payment. This could include providing additional identification or contacting you directly to verify the transaction details. We appreciate your understanding and cooperation in such instances, as these measures are in place to protect against fraud and unauthorized transactions.

5. Payment Disputes and Chargebacks:

   • In the event of a payment dispute or if you need to initiate a chargeback, please contact our customer support team. We will work with you to resolve any issues or concerns regarding your payment. However, it's important to note that unjustified or fraudulent chargebacks are taken seriously, and appropriate legal action may be pursued to protect our business interests.

We hope this information provides you with a clear understanding of our online payment policy and the process we follow for online transactions. If you have any further questions or require assistance, please don't hesitate to reach out to our customer support team(info@motogear.in).